On Friday, 8th April, ‘watermelon’ became a trending topic on both Facebook and Twitter. This was a result of a Facebook Live video put up by BuzzFeed. The video featured two Buzzfeed employees who were testing how many rubber bands you could put on a watermelon before it exploded. The video was shot with just anContinue reading “Facebook Live: Why it matters for Marketers/Businesses – I”
Customer service via social media or Social Customer Service is not a passing fad – is your brand prepared?