Most modern work teams and groups are resorting to Mobile Social Networking applications like WhatsApp and Telegram to stay connected. I have witnessed firsthand how a staff WhatsApp group transformed team dynamics positively. It can be argued that Tech tools which enable teams to work seamlessly can boost productivity. One of such remarkable tools forContinue reading “Slack, a collaborative application for ultra productivity”
Customer service via social media or Social Customer Service is not a passing fad – is your brand prepared?