7 ways to leverage Instagram Stories for your brand/business

On August 2nd, Instagram made an announcement which turned the Internet upside down: “Today, we’re introducing Instagram Stories, a new feature that lets you share all the moments of your day, not just the ones you want to keep on your profile. As you share multiple photos and videos, they appear together in a slideshow … More 7 ways to leverage Instagram Stories for your brand/business

USING GMAIL ‘CANNED RESPONSES’ FOR CUSTOMER SUPPORT

In our previous 4 articles, we examined Social Media with regards to Customer Service. This week, we veer away a little from Social Media and delve into the world of Email for Customer Support. Email has transformed the way we communicate and continues to evolve.   Gmail’s arrival in 2004 with enhanced features like greater … More USING GMAIL ‘CANNED RESPONSES’ FOR CUSTOMER SUPPORT

3 easy ways WhatsApp can make you extra productive

It has recently been reported that Ghana now has the second highest mobile internet penetration in West Africa. According to a new report on Ghana’s mobile-enabled digital transformation, nearly half of the population can browse the internet via mobile devices. 67 per cent of Ghanaians are connected online by mobile phones according to the Ghanaian … More 3 easy ways WhatsApp can make you extra productive

Transforming your business by embracing digital innovations!

I had the honour of giving a presentation during the First National General Insurance Conference 2017. it took place at Labadi Beach Hotel in Accra on Thursday 19th October. The theme for the conference was “Transforming the General Insurance Industry in Ghana through Self-Regulation, Financial Capacity and Business Innovation. I spoke on “Transforming the General … More Transforming your business by embracing digital innovations!

4 easy ways Pinterest can make you extra productive – part 2

We began exploring ways in which Pinterest could make us more productive last week. We saw how we could use Pinterest for bookmarking and for research.  If you missed the article kindly click here to read it. This week we explore how we can use Pinterest for collaboration and inspiration!   Pinterest as a Collaboration … More 4 easy ways Pinterest can make you extra productive – part 2